About us

About PlatinumCare Cleaning & Restoration

PlatinumCare Cleaning & Restoration is the leading authority in the state of Illinois when it comes to superior cleanup, repair, and restoration services due to unexpected disasters like water and mold. Owner, Robert Michalec, started out 30 years ago, building a business based on the bedrock of a solid work ethic combined with the best in customer service and satisfaction. Because we are a family owned business, our good name is attached to everything that we do and believe in customer loyalty, and we work hard on every job to earn that loyalty, forging relationships one job at a time.

Because of our wide range of restoration services that are offered, we provide customers with the single best option to have their home or business repaired and restored following an unexpected disaster. We know that homeowners don’t want to be displaced for extended periods, and businesses aren’t doing any good for anybody unless they are up and running at peak efficiency. This is why we believe in getting the job done both rapidly and correctly the first time through. You shouldn’t have to call our number more than once!

PlatinumCare Cleaning & Restoration provides services in water damagemold removal and remediation, mold testing, carpet cleaning and drying and flood damage repair.

24/7 Emergency Water Damage Services

Mission Statement

We believe our customers deserve the very best, affordable service and effective results. Our goal is to earn trust and business through our core values of caring, quality, integrity, professionalism and service. We pledge to be reliable, open and honest; delivering high quality cleaning and restoration with no surprises and outstanding communication and personal service. We truly care about our customers and treat them like family with the utmost regard and respect for their homes or businesses.

Because we are confident in our ability to provide a quality job done right from the onset, we stand behind everything we do with professionalism and pride, backed up by the best guarantee to be found in the restoration business.

We are also big believers in accountability and as such are members in good standing of the Better Business Bureau (BBB), the Institute For Inspection, Cleaning, and Restoration Certification (IICRC), and the Indoor Air Quality Association (IAQA).

BBB is an unbiased organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accredited business status contractually agree and adhere to the organization’s high standards of ethical business behavior.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has served as the Industry Guardian for the cleaning, inspection and restoration service industries for more than 30 years.

To qualify for IICRC Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics.

The Indoor Air Quality Association (IAQA) is a nonprofit, multi-disciplined organization dedicated to promoting the exchange of indoor environmental information, through education and research, for the safety and well-being of the general public.

For over two decades, PlatinumCare Cleaning & Restoration has provided Sugar Grove and surrounding communities with the absolute best in water and mold damage restoration and repair. Owner Robert Michalec is a firm believer in conducting business the old fashioned way, based on integrity, quality of work, thorough professionalism, and the highest standard of customer service and satisfaction. We offer a full roster of restoration services that are designed to handle even the largest disaster scenarios, and all of our work is backed by the best guarantee in the restoration industry. You can reach our office at 331-208-5600 or through email at platinumcarecleaning@gmail.com.

Contact us 24/7 at 331-208-5600 for expert restoration services.

Call Us Today

Providing Sugar Grove IL and surrounding areas the best carpet cleaning, mold removal, water damage cleanup and restoration, and foundation repair services.

What Our Customers Are Saying

Fantastic! We just moved into a new house and they came and cleaned all our carpets. What a fantastic job they did! The owner was extremely knowledgeable about carpet cleaning and the water temperature that is needed to clean the carpet. He’s very enthusiastic about his technique and takes before-and-after pictures of the work done. Don’t use anyone else!
Katie M.
Today was our first time using PlatinumCare and we couldn’t be happier with Rob’s service. He was professional, knowledgeable and respectful while in our home. Our 6-year-old carpets look like new! He will take his time to do the best job possible, not like those cheaper chain companies. He certainly is in my address book for all future cleanings.
Michelle C.
May I say how amazing Rob and his company is! Wow! I made a same day emergency call and he was the only one that responded and came to the rescue. He took care of the problem immediately. I had huge dog stains from accidents that looked impossible to remove and he removed them in less than one hour. I strongly recommend them. Thank you so much for your awesome service today!
Divette C.