Do You Have A Cleaning Project We Can Help With?

Get a free quote

About PlatinumCare Cleaning & Restoration

PlatinumCare Cleaning & Restoration is the leading authority in the state of Illinois when it comes to superior cleanup, repair, and restoration services due to unexpected disasters like water and mold. Owner, Robert Michalec, started out 22 years ago, building a business based on the bedrock of a solid work ethic combined with the best in customer service and satisfaction. Because we are a family owned business, our good name is attached to everything that we do and believe in customer loyalty, and we work hard on every job to earn that loyalty, forging relationships one job at a time.

Because of our wide range of restoration services that are offered, we provide customers with the single best option to have their home or business repaired and restored following an unexpected disaster. We know that homeowners don’t want to be displaced for extended periods, and businesses aren’t doing any good for anybody unless they are up and running at peak efficiency. This is why we believe in getting the job done both rapidly and correctly the first time through. You shouldn’t have to call our number more than once!

PlatinumCare Cleaning & Restoration provides services in water damage, mold removal and remediation, mold testing, carpet cleaning and drying and flood damage repair.

carpet cleaning aurora illinois
Water Damage Restoration
Black Mold Removal
Basement Waterproofing

Mission Statement

We believe our customers deserve the very best, affordable service and effective results. Our goal is to earn trust and business through our core values of caring, quality, integrity, professionalism and service. We pledge to be reliable, open and honest; delivering high quality cleaning and restoration with no surprises and outstanding communication and personal service. We truly care about our customers and treat them like family with the utmost regard and respect for their homes or businesses.

Because we are confident in our ability to provide a quality job done right from the outset, we stand behind everything we do with professionalism and pride, backed up by the best guarantee to be found in the restoration business.

We are also big believers in accountability and as such are members in good standing of the Better Business Bureau (BBB), the Institute For Inspection, Cleaning, and Restoration Certificatiom (IICRC), and the Indoor Air Quality Association (IAQA).

BBB is an unbiased organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accredited business status contractually agree and adhere to the organization’s high standards of ethical business behavior.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has served as the Industry Guardian for the cleaning, inspection and restoration service industries for more than 30 years.

To qualify for IICRC Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics.

The Indoor Air Quality Association (IAQA) is a nonprofit, multi-disciplined organization dedicated to promoting the exchange of indoor environmental information, through education and research, for the safety and well-being of the general public.

For over two decades, PlatinumCare Cleaning & Restoration has provided Sugar Grove and surrounding communities with the absolute best in water and mold damage restoration and repair. Owner Robert Michalec is a firm believer in conducting business the old fashioned way, based on integrity, quality of work, thorough professionalism, and the highest standard of customer service and satisfaction. We offer a full roster of restoration services that are designed to handle even the largest disaster scenarios, and all of our work is backed by the best guarantee in the restoration industry. You can reach our office at (331) 218-3734, or through email at

Contact us 24/7 at (331) 218-3734 for expert restoration services.

Aurora Illinois Carpet Cleaner Carpet and Rug Institute
Aurora Illinois IICRC Certified Carpet Cleaning Company
Aurora Illinois BBB accredited carpet cleaning


“Please know that my wife and I are extremely satisfied with the service, professionalism and quality provided by Rob and the Platinum Care team. Thank you again for helping us get through a frustrating experience and providing the insight on how to prevent it from happening in the future. We will be calling you in the future for our carpet care needs as well.”
Mark S

“Bob and I are very pleased with the cleaning!”

Connie, Office Manager, The Law Offices of Borla, North & Associates, P.C.

“Rob, please tell your guys they did a great job! Please pass along my appreciation to everyone in your organization for their hard work on my crawl space.”

J.M. – Glen Ellyn

“We were very happy with the install of the carpet and the patch on the rug where we had a burn. They were awesome for saving my carpets. We will definitely use this company in the future. We thought they were very professional and timely. I loved the uniform look; as a business woman myself, it shows a lot about the owner and what he thinks of his company’s impression on the public. Thank you Bruce and Debbie Kahler for the awesome referral.”

Homer Glen


Providing Sugar Grove IL and surrounding areas the best carpet cleaning, mold removal, water damage cleanup and restoration, and foundation repair services.


Only takes a few seconds!